Privacy Policy
Effective Date: June 8, 2026
Orange Coast Live LLC (“Orange Coast Live,” “OCL,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit orangecoastlive.com, contact us, book services, or make payments.
1. Who We Are
Orange Coast Live LLC
1865 Parkvista Circle
Costa Mesa, CA 92627
Email: office@orangecoastlive.com
2. Information We Collect
We may collect information you provide directly to us, including:
Your name
Email address
Phone number
Company name
Event details, including date, location, scope, and service needs
Information you provide when contacting us, requesting a quote, booking services, or communicating with us
We may also collect certain information automatically when you use our website, such as:
IP address
Browser type
Device information
Pages visited
Referral source
General website usage data collected through cookies or similar technologies
If you book services through our scheduling tools, we may collect appointment and intake information needed to provide our services.
If you make a payment, payment information is processed by third-party payment providers such as Square and/or Stripe. We do not store full payment card details on our own systems.
3. How We Collect Information
We collect information when you:
Submit a contact or inquiry form
Call, email, or otherwise contact us
Request a quote
Schedule services through Acuity Scheduling or related tools
Make a payment through Square, Stripe, or another payment processor
Interact with our website, advertisements, cookies, or analytics tools
4. How We Use Information
We may use your information to:
Respond to inquiries and provide quotes
Schedule and deliver AV production services
Process payments and send invoices or receipts
Communicate about bookings, projects, and customer service
Improve our website, advertising, and services
Maintain records for business, legal, tax, and operational purposes
Detect, prevent, or address fraud, security, or technical issues
5. Advertising, Cookies, and Analytics
Our website may use cookies and similar technologies to understand website activity, improve user experience, and support advertising. These tools may collect information about your device, browser, and interactions with our website.
We currently use Google Ads and may use Google advertising features, including audience measurement, conversion tracking, and remarketing or retargeting features now or in the future. Third-party vendors, including Google, may use cookies or device identifiers to show ads based on a user’s past visits to our website or other websites.
Users can learn more about how Google uses advertising data and controls by visiting Google’s ad settings and privacy resources:
If analytics tools such as Google Analytics are added to our website, they may also collect usage and device information to help us understand website traffic and improve performance.
6. How We Share Information
We may share information with service providers and platforms that help us operate our business and website, such as:
Squarespace, for website hosting and site functionality
Acuity Scheduling, for online booking and scheduling
Square and Stripe, for payment processing
Google, for advertising, analytics, and related services
We may also disclose information if required by law, to protect our rights, or in connection with a business transfer, reorganization, or similar event.
7. Data Retention
We keep personal information for as long as reasonably necessary to provide services, communicate with clients, maintain business records, comply with legal or tax obligations, resolve disputes, and enforce agreements.
8. Your Choices
You may contact us to request updates or corrections to the personal information you have provided to us. You may also opt out of promotional emails at any time by following the unsubscribe instructions in those messages, if and when such emails are used.
You can also manage certain cookie and advertising preferences through your browser settings and through Google’s advertising controls.
9. California Privacy Information
If you are a California resident, you may have privacy rights under California law depending on the nature of your interaction with our business and the applicability of specific laws. California privacy laws generally require businesses to describe the categories of information they collect, categories of third parties with whom information may be shared, and how consumers can contact the business regarding privacy requests.
To make a privacy-related request, please contact us at:
Email:office@orangecoastlive.com Mail: Orange Coast Live LLC, 1865 Parkvista Cir, Costa Mesa, CA 92627
10. Third-Party Services
Our website and communications may include links to or integrations with third-party services. We are not responsible for the privacy practices of third-party websites, platforms, or services, and you should review their privacy policies separately.
11. Security
We take reasonable steps to protect information we collect, but no method of transmission over the internet or method of electronic storage is guaranteed to be completely secure.
12. Children’s Privacy
Our website and services are intended for business and professional use and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page.
14. Contact Us
If you have questions about this Privacy Policy or about our privacy practices, please contact:
office@orangecoastlive.com